Sustainability
We Supercharge Wellbeing...
with 100% Natural Fragrances* at our Heart
Certified B Corporation
We are proud to be a Certified B Corporation, meeting rigorous standards of social and environmental performance, transparency, and accountability. We are part of a global movement working to benefit people and the planet.
"This report is a reflection of our progress, our people, and our purpose. It's also a promise: that we'll keep asking the hard questions, keep listening, and keep pushing forward, collectively working with our suppliers, customers, communities and governance to drive real change."
— Charlotte, Sustainability Manager
Empowering Our People
Inspire
Real change starts with real people. We back our teams to speak up, challenge the status quo, and bring their full selves to work. Because when our people feel inspired, that energy doesn't stay in the building, it shows up in every product, every partnership, every moment of wellbeing we create.
Innovate
We don't do innovation alone, and we wouldn't want to. We team up with fragrance houses and ingredient experts who share our standards, putting their expertise shoulder to shoulder with our own perfumers and product team. Every supplier signs into our code of conduct before a single ingredient goes into development, because real collaboration only works when everyone's aligned on how we do business, not just what we make. It's that shared standard - not just a supply chain - that keeps our thinking sharp and every new formula grounded in something we can stand behind.
Thrive
Thriving isn't a Monday-to-Friday thing, it's how we want everyone at NEOM, and everyone who works alongside us, to feel, full stop. That means real support, honest conversations, and a culture built on trust rather than tick-boxes. We take that seriously, and we're proud it shows.
98 Employees say they are proud to work at neom wellbeing*
*Data reflective of our FY25/26 reporting year.
100% product suppliers signed into our supplier code of conduct
Winners of the Sunday Times top 100 places to work 2 years running between 2025 & 2026
Nurturing Our Communities
Respecting Our Planet
Conscious Decisions
From day one, our fragrances have been 100% natural (defined by ISO9235); no shortcuts, no watering down what "natural fragrances" means. It's about designing things right the first time, so every choice we make actually earns its place.
Protecting and Restoring Nature
Before any ingredient makes it into a blend, we ask one thing: does this fit who we are? We maintain an internal ingredient blacklist and sourcing guardrails, built around our own standards for what belongs in a NEOM product and every ingredient is checked against international protected species lists, so nothing endangered, threatened or protected ever makes the cut.
Improving Our Environmental Impact
You can't fix what you don't measure. We're continuously building our carbon reporting, scope by scope, to understand where our impact really sits. We're still early in that journey, and we're not pretending otherwise. But it's already reshaping how we think about packaging, sourcing and design - because a good-looking number was never the point.
100% of our candles use only RSPO segregated Palm Oil*
(superseding mass balanced source,
where palm oil is used)
0 ingredients come from endangered, threatened
or protected species
(guided
by CITES list and IUCN categories)
Our refillable Hand Wash pouch uses 75% less plastic than our original bottle design and every pouch delivers two refills.
